Departmental Service Charter

The Service Charter sets out the standard of service you can expect from the staff of the Department in the offices of the various Court Centres / Service Points and Master�s Offices. This Charter does not cover the professional functions delivered by the Judiciary or the National Prosecuting Authority, who are independent from the Department, or services provided by people outside the Department, such as non-governmental organisations.

Operational Notices

Operational notices that impact service delivery at service points.


To improve access to justice a large number of departmental forms are now available on our website. Follow this link to view all the available forms.

Frequently Asked Questions (FAQs) & Cyber Safety

Follow this link to view Frequently Asked Questions (FAQs) on various subjects and also information on cyber safety, online security, SPAM/Phishing Email Alerts and examples of fraudulent documents.


Information on documents (and archived information), highlighted servicesInternational Human Rights Instruments, Treaties and Conventions, as well as Extradition and Mutual Legal Assistance in Criminal Matters Treaties.


Follow this link to view general reports and our Annual Reports for the Department, the Guardian’s Fund, the President’s Fund, amongst others.

Commission Reports

Follow this link to view information on various Commissions.


Follow this link to view our brochures and pamphlets on various subjects.

Justice Today Newsletter Online

Official newsletter of the Department of Justice & Constitutional Development (or view the archive).

[email protected] Newsletter

The [email protected] newsletter highlights and celebrates our staff and the work they do at the Department of Justice & Constitutional Development.


Follow this link to view information on various Departmental policies.

Articles and Info sheets

Follow this link to view articles and info & fact sheets on various subjects.

Highlighted Services

Follow this link to view information on various services on subjects such as the Family Advocate, Equality/Discrimination, Recovery of debt, Master of the High Court, Children and the Law, Adoption, Maintenance and Domestic Violence.